For me, I always heard the word workflow and immediately thought it just meant how my day-to-day work flows.
In reality, there’s a lot more to it.
A workflow is the set of steps taken to achieve something — anything — from writing an email, to following up with leads, to onboarding a new client.
There’s a workflow for everything.
A simple example: starting your car
Opening the door → getting inside → stepping on the brakes → pushing or turning the key.
That’s a workflow most people follow without thinking about it.
And here’s the important part:
Workflows don’t have to be complex, and they don’t even have to happen every single day.
They just need to be clear and repeatable.
Now think about your actual workday.
How many times do you:
follow up with leads
open your email and respond to the same questions
check missed calls or messages
move information from one tool to another
Most people spend countless hours repeating the same tasks, knowing they could be easier — but still doing them manually because “that’s just how it’s done.”
That’s the real problem workflows are meant to solve.
Where tools like Zapier come in
This is where automation tools like Zapier become incredibly powerful.
Zapier allows you to connect the tools you already use and automate repetitive steps — without coding and without complicated setup.
At AIWorkflow, it’s our go-to tool. We use it everywhere:
lead intake
follow-ups
notifications
content workflows
And now Zapier even uses AI to suggest improvements to your workflows, which makes getting started even easier.
The goal isn’t to automate everything.
It’s to automate the things that don’t need your brainpower.
“My company is ~50 people. Do I really need workflows?”
Short answer: Yes. Every company does.
In fact, the bigger the team, the more important workflows become.
Workflows help:
minimize mistakes
reduce miscommunication
create consistency
keep people aligned
save time across the entire team
Without them, everyone works slightly differently — and that’s where things fall apart.
Final thought
Workflows aren’t about being rigid or robotic.
They’re about:
removing unnecessary friction
making work easier to repeat
freeing up time for the things that actually matter
If something feels repetitive, frustrating, or mentally draining in your workday — that’s usually a sign a workflow is missing.
And once you see them this way, you start noticing workflows everywhere.

